Data we process
We process account information such as name, email, avatar, sessions and security settings required to operate the service.
When you use the credit wallet or payments, the system stores transaction data such as payment code, amount, status, provider, paid time and reconciliation payloads required for audit.
How we use data
Data is used to authenticate accounts, provide courses, operate AI tools, process payments, prevent abuse and support customers.
We do not sell personal data. Data may be shared with infrastructure, email, payment or legal providers when required to operate the service.
Retention and security
The system applies access controls, secure sessions, signed webhooks and audit logging appropriate for the product scope.
Transaction data is retained for reconciliation, dispute handling, accounting and applicable legal requirements.
Your rights
You may request support to update account information, review transaction history or handle personal data requests under applicable law.
Some payment and audit data may need to be retained for a reasonable period to meet operational and legal obligations.
Contact the ScaleLabsAI team at support@scalelabsai.org.